CRISIS MANAGEMENT

Crisis Management is a key management process to ensure the safeguarding of people, assets, programmes, reputation and ultimately, the organisation itself.

What we offer

Crisis Planning & Governance

We can support your organisation in defining and implementing a global Crisis Management Process from HQ level to deep field level.
  • Conducting a strengths and weaknesses analysis, reviewing risk analyses and defining the major crisis scenarios for your organisation
  • Establishing monitoring systems and practices to detect early warning signals of any foreseeable crisis
  • Defining your Crisis Management Process: Crisis Management Team (CMT), booklet, procedures, monitoring, internal and external communication
  • Establishing and training Crisis Management Teams with simulations, drills and media training
  • Encouraging a security culture, implementing the process by raising awareness and training the entire organisation

Crisis Management Support

We can support your organisation in managing global crisis situations or critical incidents in the field that may have severe disruptive potential.
  • Defining a Crisis Management Strategy and the associated narrative
  • Supporting your Crisis Management communication (press, media, external stakeholders)
  • Providing assistance in negotiating with various stakeholders (K&R)
  • Providing strategic information by activating a large network of crisis management professionals and experts globally.
  • Providing psychological support to anyone affected by the situation: CMT member, staff members, families

Post Crisis Review

Crisis situations can have serious and long lasting consequences within an organisation. We can assist in transforming such disruptive events into opportunities to grow.
  • Conducting Post Crisis Assessment, highlighting lessons learnt and formulating recommendations
  • Conducting / reviewing strength and weaknesses analysis, risk analysis and identified crisis scenarios if any
  • Reviewing at least the Crisis Management Process if not the entire organisational management process
  • Assisting the organisation in initiating its transformation process
  • Providing continuous psychological support to anyone affected by the situation

What they say

Security Risk Management

Duty of care, governance, operations management, safe access to beneficiaries… Security Risk Management is at the core of any organisation, from HQ to deep field level.

Crisis Management

Crisis Management is a key management process to ensure the safeguarding of people, assets, programmes, reputation and ultimately, the organisation itself. Are you prepared?

Access & Analysis

Operating in risky environments without a proper understanding of the context and a solid information network can be hazardous. Information is key.

Training

Training and capacity building are the key to developing confidence. Check out our regular training programmes and, why not build your own course?